Product archive
Small Business Messaging Gateway for two-way business SMS and routing.
8 articles
Topical SMS and RCS offer different strengths for business messaging. Compare universal reach and reliability of SMS with RCS rich media and 2-3x engagement. Learn when to use each, how to budget, and how SBMG and SwiftSurvey help you run both from one platform.
Topical Legitimate companies accidentally send texts that look like scams. Here's why it happens and how dedicated phone numbers build trust. Learn how businesses can avoid the trust paradox and ensure their messages are recognised as legitimate.
Topical Stop juggling landlines, shared shortcodes, and staff mobiles. A dedicated business number that handles both calls and SMS gives you control, consistency, and a brand asset that grows with your business. Here's why one number beats fragmented communication every time.
Technical guide Keep your team responsive even when they're away from their desk. This guide shows you how to automatically escalate unread Slack mentions to SMS using n8n and SBMG. In today's fast-paced work environment
SBMG In the bustling world of pet care, Pet Haven* Stores have carved a niche for themselves with their exceptional services and products. However, like many multi-site franchises, they faced challenges in maintaining consistent customer engagement across locations while expanding their customer base. This changed with the adoption of APIShift's marketplace applications, SBMG's Smart Messaging gateway, and SwiftSurvey's templated surveys. We sat down with Sam Carter*, the owner of Pet Haven, to discuss how these tools have transformed their customer engagement strategy and overall business operations.
SBMG In a world where technology often seems daunting, Joe's Plumbing stands out as a small, owner-operated business that has harnessed the power of SMS without the complexities. By adopting APIShift's SBMG and SwiftSurvey, Joe's Plumbing* has revolutionised its customer engagement strategy, proving that you don't need to be a tech wizard to benefit from sophisticated tools. I sat down with Joe Martin*, the owner of Joe's Plumbing, to learn how these tools have transformed his business operations.
SBMG Nestled in the heart of downtown, CarFix* Garage has always been known for its exceptional car repair and maintenance services. However, like many small businesses, it faced challenges in effectively engaging with its customers and maintaining a steady stream of new clients. This all changed when it discovered APIShift's SBM Gateway combined with SwiftSurvey. I […]
SBMG In today's fast-paced digital world, staying compliant with ever-changing regulations while maintaining effective communication with customers can be daunting for small businesses. Enter the Small Business Messaging Gateway, a revolutionary solution designed to future-proof your business communication and ensure compliance without breaking the bank.
Next step
Explore the products behind these articles or talk with APIShift about the right setup for your team.