Slack Messenger
Slack Messenger connects your SMS number to your Slack workspace, creating a two-way bridge. When customers send SMS to your number, messages appear in Slack. Your team can reply directly from Slack threads, and responses are sent back as SMS.
Use Cases
✅ Customer Support
Manage all customer SMS inquiries in a dedicated #support channel with full team visibility
✅ Sales Inquiries
Get instant notifications when potential customers reach out via SMS
✅ Appointment Confirmation
Handle booking confirmations and reminders in your scheduling channel
✅ Emergency Hotline
Route urgent mesages to on-call team members automatically
Features
Smart Routing
Route messages to different channels based on keywords, phone numbers, or content patterns.
Custom Templates
Control how SMS messages appear in Slack with customizable formatting and variables.
Auto-Replies
Automatically respond to incoming messages based on time, keywords, or conditions.
Block Rules
Filter out unwanted messages by blocking specific keywords or phone numbers.
Highlights
Save important conversations to organized trays for easy reference later.
Analytics
Track message volumes, response times, and team activity with built-in reports.
Curious?
Contact us to learn more about how you can streamline your workflow.